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Privacy Policy

Introduction

Medi Act is deeply committed to protecting the personal data of our users. We strive to maintain security in accordance with the Personal Data Protection Act (PDPA) and relevant regulations, ensuring your confidence in using our services.

1. Information We Collect

When using Medi Act services, we collect necessary information such as:

  • Account Data: Username, password, login information
  • Contact Data: Phone number, email, delivery address, location
  • Payment Data: Credit/Debit card numbers (if applicable)
  • Technical Data: Cookies, Local Storage, Web Beacons

2. Use of Information

Personal data will be used to:

  • Provide requested services and process payments
  • Improve user experience and analyze data for app development
  • Send newsletters, updates, and marketing communications (Retargeting)
  • Maintain system security

3. Data Sharing

We will not share your data with third parties unless:

  • Required to comply with laws or official orders
  • Disclosed to partners (e.g., payment gateways, email systems)
  • In the event of a business rights transfer or merger

4. Data Security

Medi Act utilizes standard security measures to prevent unauthorized access, disclosure, or modification of data. Data is stored on highly secure servers.

5. Use of Cookies and Tracking Technologies

We use Cookies to improve experience and analyze usage. You can configure or disable Cookies in your browser, though this may affect certain functionalities.

6. Accessing Personal Data

You can access and edit your personal data at any time via your user account or by contacting us through specified channels.

7. Unsubscribing from Communications

You can unsubscribe from newsletters at any time by clicking the "Unsubscribe" link in the email or by informing our customer service team.

8. Collecting Data from Other Sources

We may receive data from other sources, such as connecting via Facebook or Google accounts, to facilitate usage.

9. Location Data Access

We may request access to your location (Geolocation) to provide suitable services for your area. You can enable or disable access in your device settings.

10. Data Retention

We will retain your data only for as long as necessary to fulfill the specified purposes or as required by law.

11. Changes to Privacy Policy

Medi Act may update this policy as appropriate. We will notify you via the website or application. Continued use implies acceptance of the changes.

12. Disputes and Governing Law

Disputes related to this privacy policy shall be governed by Thai law and adjudicated by Thai courts.

13. Contact Information

  • Email: [email protected]
  • Phone: 094-124-9291
  • Address: 3850 Rama IV Rd, Phra Khanong, Khlong Toei, Bangkok 10110

Data Protection Officer (DPO):

Conclusion

This policy may be updated periodically. The current version will always be published on the company's website.